Frequently Asked Questions


Do you deliver products internationally?

Groovy Graphics By MT proudly ships products around the world and I am adding new countries frequently. If yours is not available please contact GGBMT at groovygraphics@hotmail.com to let GGBMT know. 

 

How much is shipping/handling?

Flat Fee - $5.00

 

How long does delivery take?

Domestic Ship time ranges from 1-6 business days depending on proximity to Detroit, MI (applies to GGBMT Designs Shop only). Otherwise Ship time ranges from 1-2 weeks depending on proximity customer.

International Ship time ranges from 1-2 weeks depending on proximity customer to shipment address

If your order has not been received by the stated time on the product page please contact GGBMT at groovygraphics@hotmail.com and GGBMT will investigate further immediately. 

 

I entered the wrong shipping address or size/color... Can I change it?

Contact GGBMT at groovygraphics@hotmail.com as soon as possible and GGBMT will do everything we can to update your order. However, GGBMT cannot promise anything as all GGBMT orders are fulfilled as quickly as possible in order to get them to you as soon as possible. 

It is imperative that you double check the address that you have provided for shipping. Once the item is shipped; GGBMT cannot intercept or reroute packages.

 

How secure is my personal information?

Groovy Graphics By MT adheres to the strictest protocols and highest industry standards to ensure all information you enter is FULLY protected and secure!

During checkout your credit card info and personal details are encrypted using SSL (Secure Socket Layer Protocols) which is widely use throughout the online shopping industry which should give you complete piece of mind to purchase from us.

Your information is ONLY used for your transaction(s) with Groovy Graphics By MT.